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HIPAA Compliant Mobile Case Logging App for Surgeons

Eradicates Paper Work by Scanning Printed Patient Data via OCR

Case Highlights

Softeq developed the Surgeon App, an iOS case logger and data organizer, which helps surgeons manage patient data and track their cases.
  • Faster, more convenient, and secure experience comparing to manual recording
  • Performs patient sticker recognition using OCR technology
  • Supports voice notes and code search
  • Includes offline mode, billing, export, and tracking functions among others
  • Driven by a secure AWS-based back end
  • Complies with HIPAA security regulations

The client is a Texan surgeon with 25+ years of practical experience. He wanted to develop a mobile app to reduce manual paperwork for surgeons. The app had to help update patient data and case details by scanning information on paper labels.

Project Information
Engagement model

Fixed Price

Methodology

Kanban

Team
3

iOS Developers

2

QA Engineers

1

UI Designer

1

Project Manager

More Details

Problem

The client turned to Softeq to develop an iOS mobile app. The solution is a case logger and data organizer that helps surgeons manage patient data and track their cases.

The app needed to support optical character recognition (OCR) technology and comply with HIPAA security regulations.

Solution

hipaa-compliant-mobile-case-logging-app-for-surgeons
Benefits

The mobile case logger, when compared to manual recording, is: 

Faster: the user adds a new medical case in just three button clicks.

Safer: the app stores all the data locally on the device and synchronizes it with the Amazon S3 cloud on demand. The Amazon Web Services Infrastructure puts strong safeguards in place to help protect customer privacy. All data is stored in highly secure AWS data centers.

More convenient: the case log is always at hand, in the user's phone.

More secure: to get access to the database, the user needs to go through a multistep authorization process, including biometric authentication.

Key App Functions
  • Patient sticker recognition—the user takes a photo of the patient’s sticker with a phone camera. The app reads the data using the OCR technology.
  • Voice notes—the user adds important case details for future reference by dictating them.
  • Code search—the user searches for the right CPT and ICD10 codes associated with the case.
Additional Functionality
  • Offline mode
  • Export
  • Tracking
  • Favorites
  • Billing
  • Subscriptions
  • Cloud backup
Back End

The back end combines the interrelated Amazon Cognito and S3 services to enable authentication, data backup, and advanced information security.

Solution Security

Digital medical solutions have to comply with HIPAA Security Rules, establishing security standards for the confidentiality, integrity, and availability of electronic protected health information (ePHI). To address these requirements, Softeq created a security system that included the following protection layers: 

Authentication layer:

  • Step-by-step Amazon Cognito-powered authorization process
  • Strong user password
  • Biometric Touch ID authentication
  • Auto log-out

Data protection layer:

  • High level encryption of database
  • Extremely secure Amazon S3 cloud server
  • Backup is only available to authorized users
Challenges

The client specified that the most important features of the app were the accuracy of data recognition and patient information security—meeting HIPAA requirements. Therefore, Softeq paid special attention to implementing the OCR algorithms and security system.

Softeq analyzed the following OCR libraries and compared them against the criteria of ownership cost, quality of recognition, compatibility with required platforms, and offline mode availability: 

  • Tesseract OCR
  • iOS OpenCV 
  • Abby Cloud OCR
  • Yunmai Document Recognition SDK

Tesseract OCR happened to be the first choice for this project due to its offline-access mode, compatibility with all the required platforms, and free-to-use status. 

OCR’s performance heavily depends on the brightness uniformity, contrast, and resolution of the scanned photo. To meet the required parameters, the image must be processed by the following algorithms and filters, integrated into the app’s custom layer, created by Softeq:

  • Bleaching
  • Noise removal
  • Contrast adjustment
  • Shadow removal

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Result

Project Outcomes

Softeq created a fully functional mobile case logger for professional surgeons, meeting medical industry standards, including HIPAA Security Rules on patient data protection. The Surgeon App allows users to collect and update patient data in a few clicks via OCR and be sure that this sensitive information is well protected from loss or theft by the AWS-based back end and secure authentication system.