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  • Java 
  • Android  
  • C#  
  • C++  
  • SQLite

Customer

Specialized software solutions provider

Problem

The Client required a service provider with a proven track record in hardware design, extensive low-level programming and software development practice to obtain a detailed plan for a future telecare solution implementation, with potential problem areas being thoroughly addressed. Softeq stood out of the competition with a subject-matter cross-domain expertise drawing on a comprehensive hands-on experience in the target fields.

The client aimed to implement an assistive technology telecare solution to automatically and remotely monitor real-time emergencies and lifestyle changes of elderly people living alone.

Solution

Softeq’s team thoroughly analyzed the clients’ requirements, expectations, and ideas based on their experience in the field, as well as similar systems available on the market, to come up with a detailed implementation plan of a highly competitive feature-rich multi-component telecare solution.

The complete solution would consist of several functionally connected units: a wearable device, a smartphone, a mobile app, and a host unit.

General Functional Capabilities

An elderly person whose healthcare conditions require continuous monitoring, would wear bracelet, a sensor-enabled device for tracking his/her health state and location. On detecting a sudden change in monitored health parameters, a fall or a jerk movement of the elderly person, the device would instantly trigger an alert and make the preset phone dial a family member, a friend, or a nurse. Simultaneously, the caregiver would be alerted via an SMS or a notification through social media. Created to enable ongoing health state monitoring, the solution would provide for report generation capabilities based on the data the wearable device would have collected through sensors and transmitted via smartphone to the server.

Remote Smartphone Management

The caregivers would be able to set up the phone and manage the apps installed on the handheld remotely to remove the pressure of dealing with the high tech off their elderly relatives. The smartphone would be preinstalled with the following apps:

  • Calls Manager
  • Messages Manager
  • SOS button
  • Health
  • Picture Gallery
  • Alarm Clock
  • Schedule Assistant
  • Weather
  • Camera
  • Explorer
  • Browser
  • Personal Profile

The solution would also allow tracking the smartphone battery and host unit charge level, as well as performing network-based phone location. In addition, the software solution would provide for user smartphone related activities logging, including communication and content management along with settings modification, accelerometer and gyroscope use, as well as data transfer to cloud storage. The app would support Wi-Fi spot connectivity.

Challenge

Incorporating a smooth BI process within the solution was a challengeable part due to absence of a finalized list of parameters on the customer side. Once all the business and user functionality — related both to mobile and server aspects — was clarified and the list was completed, the team had to put in extra effort to blend in new requirements.

Another effort-consuming part was to map out the remote mobile device management implementation.

Security

All the data on the mobile device owners will be stored encrypted in a server database. Besides, all the data transferred between the solution units will be transmitted over a secure channel that allows encrypting them before sending and decrypting on reception by the system target unit.

Results

Having already received numerous inquiries about the solution, the customer expects the number of end-users to reach 500,000, once the system has been rolled out to the market.

Thanks to a comprehensive investigation of the company’s domain specifics and the customer’s expectations of the solution use cases carried out by Softeq’s team, the Client is highly satisfied with the suggested implementation roadmap that not only included the requirements based development but also contained a number of technical improvements and enhancements.

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