Softeq helped the client grow the app user base threefold, improve download rates, fix critical bugs, and implement new features.
Softeq helped the client fix several issues affecting the performance of the IoT suite, which allows users to manage connected baby care products.
AGU Baby AG, our long-term customer from Switzerland, produces baby care products and medical equipment for home use. Some IoT AGU Baby AG products run on custom firmware and communicate with their mobile app (iOS, Android) via BLE or Wi-Fi.
The client turned to Softeq to fix several issues affecting the performance and user experience of their IoT suite, including inaccurate GPS positioning, an unstable app-to-device connection, and the lack of on-device data storage (which led to data loss).
During the first phase of the project, we addressed the issues affecting app-to-device connectivity and helped the client adjust the device’s firmware requirements to avoid similar problems in the future. We also fine-tuned data exchange and storage, improved geolocation accuracy, and revamped the mobile app interface and user flow.
Initially, the AGU app was designed to only support single-user access. We re-wrote the source code to enable multi-user Family Account access for the iOS and Android apps.
Now users can securely share baby data (growth records, feeding charts, and movement data including GPS coordinates) with family members, doctors, nurses, and any other interested party.
To prevent data loss, we implemented a new system of user authentication.
To avoid account duplication and prevent data loss, a unified user account was introduced:
Softeq also helped the client connect new devices to the IoT suite:
By giving the AGU app a complete overhaul and adding new devices to the IoT suite, we helped the customer triple the number of app users. AGU and Softeq continue working on improvements and new connected baby care products, including next-generation infrared thermometers and a smart bedside lamp.