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Privacy Statement

Intro [back to top]

Softeq Development Corporation (hereinafter referred to as “Softeq”), is a full-stack service provider, specializing in custom hardware and software development, is a controller of the personal data submitted and collected through this website (hosting provider: Digital Ocean; location: the US), obtained via personal contacts with Softeq representatives or from publicly available sources.

This Policy provides an overview of how Softeq collects, stores and uses your personal data, as well as protects your privacy.

By accessing our website, or purchasing our products or services you agree to this Privacy Policy in addition to any other agreements we might have with you. In the event that such agreements contain terms that conflict with this Privacy Policy, the terms of those agreements will prevail.

This Privacy Policy does not govern the practices of entities that Softeq does not own or control, or entities that do not own or control our company or people that we do not employ or manage.

How To Contact Us [back to top]

If you have comments or questions about our Privacy Policy, please send them to the Softeq data protection officer at privacy@softeq.com

Or write to us a mail at:

Softeq Privacy Mailbox
1155 Dairy Ashford, Suite 125 Houston,
Texas 77079

Our Commitment To Privacy [back to top]

Softeq is committed to respecting your privacy. We treat any personal data supplied by you as confidential and only process it as permitted by applicable legislation.

Our Commitment To Data Security [back to top]

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online and offline.

Our Commitment To Children's Privacy [back to top]

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

Legal Grounds for Processing Personal Data [back to top]

Personal data we collect and process via Softeq website and obtain directly from our customers, third parties or from public sources will be used for the purposes specified in this Privacy and Cookies Policy.

Softeq may use your personal data for the following purposes based on the legal grounds set forth hereunder:

Data We Collect and Process. Purposes of Using the Collected Data [back to top]

Type of Data How We Collect It Purpose
Connection data such as:
  • name of the website or file accessed,
  • access date and time,
  • volume of data transferred,
  • access status (‘file transferred’, ‘file not found’),
  • browser type and version,
  • device type (mobile, tablet, desktop),
  • operating system,
  • referrer URL (the website visited previously),
  • IP address.
As soon as you visit the website, this technical information is sent to our web servers, and is recorded in the server log files. Collecting this type of data is technically required to:
  • establish and execute a connection between the user’s end device and our servers,
  • optimize the website usability and tweak the technologies it is based on.

After the connection has ended, these data are erased or made anonymous and shall therefore not be used to generate user profiles.

Data necessary for marketing analysis and advertising such as:
  • IP address,
  • geographical location,
  • browser type and version,
  • operating system,
  • referral source,
  • length of visit,
  • page views and website navigation paths,
  • log files,
  • interactions with the Softeq website and with our online campaigns.
As you browse Softeq website and the online ad networks we work with, we may place anonymous cookies on your device, and use similar technologies in order to better understand your needs, and thus to craft more relevant content and ads.

Additionally, we may also collect your personal information provided via:
  • website forms (your name, email address),
  • services purchased (value, date, type, payment details),
  • publicly available sources (information about your job position, company),
  • personal contacts with the Softeq representatives (your address, phone number).

To personalize our websites, services or communications and improve our products and services, Softeq may also ask you to provide us with information regarding your personal or professional interests, demographics, and experiences with our products or services.

By using softeq.com (continuing to browse the website and clicking 'GOT IT' on the 'Use of Cookies' banner or closing, dismissing it), you give us a consent to our use of cookies as described in this Privacy Policy.

We collect this information in order to:
  • carry out marketing research,
  • analyze the characteristics of this website visitors,
  • assess the impact of our marketing communication and to adjust it to the detected tendencies,
  • plan our future marketing activities,
  • prepare analytics and profiling for business intelligence,
  • personalize Softeq services,
  • target Softeq advertising,
  • provide direct marketing of the same, or similar, or related products and services.

Providing this information is optional.  

If you want to opt out of seeing such ads, you can follow the instructions given here, in the Use of Cookies section; use the unsubscribe link in our newsletter or contact us and request to change or erase your data.

Personal data necessary for business communication:
  • full name,
  • email,
  • company name,
  • location,
  • phone number.
When contacting Softeq via our website contact forms, live chat, chatbot or otherwise, you will be requested to affirmatively choose to submit your personal details. This info is collected when you:
  • submit a request/inquiry about Softeq products or services,
  • communicate with Softeq representatives,
  • access (view/download) specific (gated) content,
  • subscribe to Softeq newsletter.

Providing this information is optional.

You always request us to change or delete these data.

Data for
recruitment, internship, referral, relocation, such as:
  • full name,
  • contact details,
  • CV and specializations,
  • social media profiles,
  • date of birth,
  • education history,
  • references,
  • employment history,
  • notice period at current employer,
  • degrees,
  • professional skills,
  • personal/professional interests,
  • language skills,
  • salary expectations,
  • relocation interests,
  • family status,
  • citizenship,
  • certifications,
  • testing results,
  • other publicly available professional information.
If you are a potential employee or intern, we request to share these personal data with us, or our HR team can collect this info from publicly available sources (social networks, business networks). These data are collected and processed in order to:
  • assist you with ongoing or future employment or internship in Softeq,
  • enable you to submit your resume, apply for job positions we offer.

Providing this information is optional.

You can always request that we change or delete these data.

Additionally, we may collect business contact details when exchanging business cards at trade shows, exhibitions, meetups and other events. Also, the website visitors may be asked to provide their contacts to sign up for events organized by Softeq.

Also, we may use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

Other than as required by law, Softeq website does not collect any special categories of personal details about your ethnicity and race, religious or philosophical beliefs, sexual orientation, political opinions, trade union membership, health information and genetic and biometric data. Softeq will not collect any information about criminal convictions and offences.

Once you choose to provide us with personal information, you can be assured it will be used only to support your customer relationship with Softeq. We take seriously the trust you place in us.

Softeq will not sell, rent or lease your personal information to others.

IMPORTANT!

While you are under no obligation to provide your personal information to us, without certain information from you we may not be able to provide you with our services or otherwise fulfil the purpose for which we have requested the information.

Use of Cookies [back to top]

Cookies are used to offer you a better browsing experience, for analytics purposes, to personalize content, and serve targeted advertisements. If you continue to use this site, you consent to our use of cookies.

Although our website doesn't directly use cookies, it is integrated with APIs of several marketing and analytical tools (also referred to as data recipients) that use this technology:

  • Google Analytics,
  • Google AdWords,
  • Google Dynamic Remarketing,
  • Google Search Console,
  • Statcounter,
  • Facebook Pixel,
  • Twitter Remarketing,
  • Xing and LinkedIn Analytics,
  • W3Countrer,
  • Yandex.Metrica,
  • HubSpot Marketing and Sales Suite,
  • Albacross Analytics,
  • Bing Webmaster Tools.

These companies use programming code to collect information about website visitors’ activities and interactions with our site, such as the pages visits, navigation paths, time spent on the site, referral sources IP address and client’s domain.

This code is only active while you are on the Softeq website.

For more information on how these companies collect and use data on our behalf, please refer to their privacy policies:

Tools Link to the Privacy Policy
Google Analytics, Google AdWords, Google Dynamic Remarketing, Google Search Console Google Privacy & Terms
Statcounter Analytics Statcounter Legal Notices and Policies
Facebook Pixel Facebook Policy
Twitter Advertising Twitter Privacy Policy
LinkedIn Analytics and Ads Linkedin Privacy Policy
Xing Analytics and Ads Xing Privacy Policy
W3Counter W3Counter Privacy Policy
Yandex.Metrica Yandex.Metrica Privacy Policy
HubSpot Marketing and Sales Suite Hubspot Privacy Policy
Albacross Analytics Albacross Privacy Policy
Bing Webmaster Tools Microsoft Privacy Statement

Softeq may also place ads on other websites that may use cookies.

If you want to remove the existing cookies from your device, you can do this in your browser settings. If you want to block future cookies being placed on your device you can change your browser settings to do this. By disabling cookies in your browser settings, you can opt-out from analytics. Visit this page for more info: https://tools.google.com/dlpage/gaoptout/.

If you want to disable other cookies, visit this website for step by step instructions: http://www.allaboutcookies.org/.

Please note that if you delete or block cookies, that will have an impact on your user experience on our website! You won’t be able to access some parts of our website, the website may not function properly or you may not be able to use some of the interactive features.

Unless you have adjusted your browser settings to block cookies, our system will issue cookies as soon as you visit our site or click on the link in a targeted email that we have sent you, even if you have previously deleted our cookies.

Data Recipients [back to top]

With the exception of the recipients described in more detail below, Softeq does not pass on your data to third parties.

Softeq may make use of certain services from external providers who may be based outside of the EU/EEA. In particular, we may enter data processing agreements with the following categories of data recipients:

  • advertising systems (such as Google AdWords),
  • analytical marketing tools and trackers (Google Analytics, Yandex Metrica),
  • data management platforms and technology suppliers (HubSpot),
  • advertising networks (Google Ad Network) and advertising agencies.

For more detailed information about these recipients, see the section Use of Cookies.

Data Transfer [back to top]

Softeq may transfer the collected personal data to some data recipients (see Use of Cookies section) that are located outside of the EU and EEA. Those countries may not have the same data protection laws as the country in which you initially provided the personal data.

Softeq will not disclose your personal data to parties who are not authorized to process it. The data are always subject to contractual restrictions regarding confidentiality and security in line with applicable data protection laws and regulations.

Softeq will comply with applicable legal requirements by providing adequate protection for the transfer of personal data to data recipients in countries outside of the EU, EEA and Switzerland. To the extent that these data recipients are in countries that have not been recognized by the European Commission as providing an adequate level of data protection, we ensure that appropriate safeguards aimed at ensuring such a level of data protection are in place, including by entering into the European Commission’s EU Standard Contractual Clauses with the data recipients, or ensuring that the data recipient has certified to the EU-U.S. or Swiss-U.S. Privacy Shield Framework, or has implemented Binding Corporate Rules.

To obtain a copy of the safeguards we have put in place, please contact us as indicated below.

Retention Period of Personal Data [back to top]

Softeq retains your personal information for as long as is necessary to fulfill the purpose for which it has been collected.

More specifically, Softeq processes and uses your personal data as permitted by law or under your consent, and stores it only as long as required to fulfill the purposes set out above, where Softeq has a legitimate interest in using your personal data, until you object to Softeq use of your information, or where you gave your consent, until you withdraw it.

After the purposes are fulfilled, your data will be retained in accordance with the current legal framework for as long as it is provided from termination of the business relationship or for as long as it is required for the defense of the rights of our company before a court or other competent authority.

Retention Period of Personal Data [back to top]

In accordance with the European Union’s General Data Protection Regulation and other countries’ privacy laws, our users can access, rectify, erase their data we had collected, as well as restrict its processing and transfer.

Accessing Data

You have the right to obtain the information as to whether or not we process personal data pertaining to you. If this is the case, you have the right to obtain information from us, free of charge, about your personal data stored as well as a copy of such data.

Data Rectification

You are entitled, at any time, to request the rectification of inaccurate personal data associated with you. Taking into account the purposes of the processing, you have the right to have incomplete personal data completed, including by means of providing a supplementary statement.

To protect your privacy and security, we will also take reasonable steps to verify your identity, such as a password and user ID, before granting access to your data. Certain areas of the Softeq website may limit access to specific individuals through the use of passwords and other personal identifiers.

Data Erasure

You have the right to obtain from us the erasure of personal data concerning you without undue delay. We are obliged to erase personal data without undue delay where one of the following grounds applies:

  • Your personal data are no longer necessary in relation to the purposes it was originally collected or otherwise processed by Softeq.
  • You withdraw your consent to further data processing by Softeq.
  • You object to the processing of your personal data.

Data Restriction

You have the right to obtain the restriction of processing where one of the following applies:

  • The accuracy of the personal data are contested by you, for a period enabling us to verify the accuracy of the personal data.
  • You oppose the erasure of the personal data and request the restriction of its use instead.
  • Softeq no longer needs the personal data for the purposes of the processing, but you require the data for the establishment, exercise or defence of legal claims.

Data Portability

You have the right to provide to us data, in a structured, commonly used and machine-readable format. Also, you have the right to transmit these data to another controller without hindrance from us, where:

1. the processing is based on your consent or on the contractual necessity,
2. the processing is carried out by automated means.

Moreover, in exercising your right to data portability, you have the right to have the personal data transmitted directly by us to another controller where technically possible.

Data Processing Consent Withdrawal

You can withdraw your consent to data collection/professing/transfer at any time, even after we have collected and processed your personal information.

Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Right to Lodge a Complaint with a Supervisory Authority

In accordance with Article 77 of the GDPR, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of his or her habitual residence, place of work or of an alleged infringement of the GDPR.

To execute any of these rights, please contact our Data protection officer at privacy@softeq.com

WARNING! Please exercise your rights wisely and note that the abuse of rights may entail your liability.

Changes to this Statement [back to top]

This Privacy Notice is dated March 25, 2019.

If there are updates to the terms of Softeq's Online Privacy Statement, we will post those changes and update the revision date in this document, so you will always know what information we collect online, how we use it, and what choices you have.

If major changes occur to this Policy, Softeq will inform you via email or via posting a notice on our website.

How can we help you?