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Privacy Statement

Our Commitment To Privacy [back to top]

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. We've structured our websites so that, in general, you can visit Softeq on the Web without identifying yourself or revealing any personal information. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect [back to top]

This Privacy Statement covers personal information, non-personal data collection and aggregate reporting.

Personal information is information that is associated with your name or personal identity. Softeq uses personal information to better understand your needs and interests and to provide you with better service. Once you choose to provide us with personal information, you can be assured it will be used only to support your customer relationship with Softeq. We take seriously the trust you place in us. Softeq will not sell, rent or lease your personal information to others.

On some Softeq websites, you can order products or services, request information, subscribe to marketing or support materials, register yourself or your Softeq products, or apply for a job at Softeq. The types of personal information you provide to us on these pages may include name, address, phone number, e-mail address, user IDs and passwords, billing and transaction information, credit card information, contact preferences, educational and employment background, and job interest data.

To personalize our websites, services or communications and improve our products and services, we may also ask you to provide us with information regarding your personal or professional interests, demographics, and experiences with our products or services. Providing this additional information is optional.

Non-personal information is data about usage and service operation that is not associated with a specific personal identity. Softeq collects and analyzes non-personal information to evaluate how visitors use the Softeq websites.


Non-personal data we collect may include the pages visited on the Softeq websites, unique URLs visited within, browser type and IP address. Most non-personal data is collected via cookies or other analysis technologies. Although our website doesn't use cookies, it is integrated with APIs of several analytical tools that use cookies to gather marketing stats, data analysis and personalization services. These include Google Analytics and AdWords, Statcounter, Twitter Remarketing, W3Countrer, Yandex.Metrika, and Bing. Softeq also places ads on other websites that may use cookies.

How We Use Information [back to top]

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can subscribe to our news on our website if you would like to receive our newsletter as well as updates on our new products and services. All our newsletter mail-offs contain an unsuscribe link and you can unsubscribe from our updates at any moment by clicking on this link. 

We use non-identifying and aggregate information to better design our website and provide better user experience to our visitors. For example, we gather OS, device type, browser type and version, screen resolution information to create responsive user interfaces that would make navigation and reading the content on our website easier for the user.

As you browse Softeq, online ad networks we work with may place anonymous cookies on your computer, and use similar technologies, in order to better understand your service needs based on your (anonymous) online activities, and thus to show more relevant ads to you. If you want to opt out of seeing such ads, you can visit this page.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security [back to top]

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Our Commitment To Children's Privacy [back to top]

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

How You Can Access Or Correct Your Information [back to top]

Softeq strives to keep your personal information accurate. We will provide you with access to your information, including making reasonable effort to provide you with online access and the opportunity to change your information. To protect your privacy and security, we will also take reasonable steps to verify your identity, such as a password and user ID, before granting access to your data. Certain areas of Softeq's websites may limit access to specific individuals through the use of passwords and other personal identifiers.

The most effective way to view and change your personal information is to return to the Web page where you originally submitted your data and follow the instructions on that Web page.

Data Protection Rights under the GDPR [back to top]

For the residents of the EEA, we guarantee the following personal data protection rights:

  • We do not share the personal contact data you provide to us upon submission of your inquiry through our website. However if you wish to withdraw this data from our database you can request its deletion at any time. To do so, please email us at
  • You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the “unsubscribe” in the marketing emails we send you.
  • Similarly, if we have collected and processed your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
  • You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority. We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.

Changes to this Statement [back to top]

If there are updates to the terms of Softeq's Online Privacy Statement, we will post those changes and update the revision date in this document, so you will always know what information we collect online, how we use it, and what choices you have. For material changes to this Statement, Softeq will provide notification to affected customers.

How To Contact Us [back to top]

We value your opinions. If you have comments or questions about our privacy policy, please send them to or write to us at the following address:

Softeq Privacy Mailbox

1155 Dairy Ashford, Suite 125

Houston, Texas 77079

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