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Privacy Statement

Introduction [back to top]

Softeq Development Corporation together with its subsidiaries (hereinafter referred to as “Softeq”), is a full-stack service provider, specializing in custom hardware and software development, is a controller of the personal data submitted and collected through this website (hosting provider: Digital Ocean; location: the US), obtained via personal contacts with Softeq representatives or from publicly available sources.

This Policy provides an overview of how Softeq collects, uses, shares, stores and protects your personal data.

This Privacy Policy does not govern the practices of entities that Softeq does not own or control, or entities that do not own or control our company, or people that we do not employ or manage.

How to Contact Us [back to top]

If you have comments or questions about this Privacy Policy, please contact our Data Protection Officer at privacy@softeq.com, or

Softeq Privacy Mailbox
1155 Dairy Ashford, Suite 125
Houston, Texas 77079

Our Commitment To Privacy [back to top]

Softeq is committed to respecting your privacy. We treat any personal data provided by you as confidential and only process it only as permitted by applicable legislation.

Our Commitment to Data Security [back to top]

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online and offline.

Our Commitment to Children's Privacy [back to top]

Protecting the privacy of the very young is especially important. For that reason, we don’t knowingly collect or maintain information from those under 13 years old, and no part of our website is designed to attract anyone under 13.

Data We Collect and Process. Legal Grounds for Processing Personal Data [back to top]

Personal data we collect and process via Softeq website or obtain directly from our customers, third parties or from public sources will be used for the following purposes based on the following legal grounds:

Data required to ensure stable connection and optimize website usability;
based on our legitimate interests (art. 6 para. 1(f) GDPR).
Type of Data How We Collect It Purpose

Connection data such as:

  • name of the website or file accessed,
  • access date and time,
  • volume of data transferred,
  • access status (‘file transferred’, ‘file not found’),
  • browser type and version,
  • device type (mobile, tablet, desktop),
  • operating system,
  • referrer URL (the website visited previously),
  • IP address.

As soon as you visit the website, this technical information is sent to our web servers, and is recorded in the server log files.

Collecting this type of data is technically required to:

  • establish and execute a connection between the user’s end device and our servers,
  • optimize the website usability and tweak the technologies it is based on.

This data is collected automatically.

After the connection has ended, these data are erased or made anonymous, and will not be used to generate user profiles.

Marketing analysis and advertising campaigns;
based on our legitimate interests (art. 6 para. 1(f) GDPR).
Type of Data How We Collect It Purpose

Data necessary for marketing analysis and advertising such as:

  • IP address,
  • geographical location,
  • browser type and version,
  • operating system,
  • referral source,
  • length of visit,
  • page views and website navigation paths,
  • log files,
  • interactions with the Softeq website and with our online campaigns.

As you browse Softeq website and the online ad networks we work with, we may place anonymous cookies on your device, and use similar technologies in order to better understand your needs, and thus to craft more relevant content and ads.

Additionally, we may also collect your personal information provided via:

  • website contact forms and chatbot (your name, email address, company name, phone number),
  • services purchased (value, date, type, payment details),
  • publicly available sources - social media, directories, company listings (information about your job position, company),
  • personal contacts with the Softeq representatives (your address, phone number).

To personalize our websites, services or communications and improve our products and services, Softeq may also ask you to provide us with information regarding your personal or professional interests, demographics, and experiences with our products or services.

We collect this information in order to:
  • carry out marketing research,
  • analyze the preferences of website visitors,
  • assess the impact of our marketing communication and to adjust it to the detected tendencies,
  • plan our future marketing activities,
  • prepare analytics and profiling for business intelligence,
  • personalize Softeq services,
  • target Softeq advertising.

If you would like to opt out of seeing such ads, you can follow the instructions given here, and in the Use of Cookies section.

Please use the unsubscribe link in our newsletter, or contact us if you would like to change your preferences or erase your data.

Сommunications; on the basis of contract, Softeq legitimate
interests, or your consent (art. 6 para. 1(a), (b) or (f) GDPR).
Type of Data How We Collect It Purpose

Personal data necessary for business communication:

  • full name,
  • email,
  • company name,
  • location,
  • phone number.

When contacting Softeq via our website contact forms, live chat, chatbot or otherwise, you will be requested to affirmatively choose to submit your personal details.

This info is collected when you:

  • submit a request/inquiry about Softeq products or services,
  • communicate with Softeq representatives,
  • access (view/download) specific (gated) content,
  • subscribe to Softeq newsletter.

We collect this information in order to:

  • answer business-related queries,
  • provide quotes for customer’s project,
  • organize the meeting, call, zoom or other communication (please note, that this communication may be recorded and stored by Softeq representative in our corporate system, if you have given your consent),
  • enable our customers/partners/employees to publish materials, interviews, opinions, comments, blogs, podcasts, photos and videos, as well as organize their participation in interactive features of Softeq service when you choose to do so.
Recruitment, internship, referral, relocation;
based either on Softeq legitimate interest or contract,
or steps necessary to enter into a contract (art. 6 para. 1(b) or (f) GDPR).
Type of Data How We Collect It Purpose

Data for recruitment, internship, referral, relocation, such as:

  • full name,
  • contact details,
  • CV and specializations,
  • social media profiles,
  • date of birth,
  • education history,
  • references,
  • employment history,
  • notice period at current employer,
  • degrees,
  • professional skills,
  • personal/professional interests,
  • language skills,
  • salary expectations,
  • relocation interests,
  • family status,
  • citizenship,
  • certifications,
  • testing results.

If you are a potential employee or intern, we request to share these personal data with us, or our HR team can collect this info from publicly available sources (social networks, business networks).

These data are collected and processed in order to:

  • process your application for job positions we offer,
  • assist you with ongoing or future employment or internship in Softeq.

Additionally, we may collect business contact details when exchanging business cards at trade shows, exhibitions, meetups and other events. Also, the website visitors may be asked to provide their contacts in order to sign up for events organized by Softeq.

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

Other than as required by law, Softeq website does not collect any special categories of personal data about your ethnicity, race, religious or philosophical beliefs, sexual orientation, political opinions, trade union membership, health information and genetic and biometric data. Softeq also does not collect information about criminal convictions and offences.

Softeq does not sell, rent or lease your personal data to others.

Use of Cookies [back to top]

Cookiesare used to offer you a better browsing experience, for analytics purposes, to personalize content, and serve targeted advertisements. Softeq uses the following cookies:

Strictly necessary cookies

These are the cookies that are required for the operation of Softeq website. The type of cookies includes, for example, cookies that enable you to log into the secure areas of our website, submit a contact form, etc. >

Functionality cookies

These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your language choice).>

Analytics/performance cookies

They allow us to recognise and count the number of visitors and to see how visitors move around and interact with our website when they are using it. This helps us to improve the way Softeq website works.>

Targeting cookies

These cookies record your visit to our Website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant. We may also share this information with third parties for this purpose.

Our website is integrated with APIs of several marketing and analytical tools (also referred to as data recipients) that use cookies:

  • Google,
  • Statcounter,
  • Facebook,
  • Twitter,
  • Xing,
  • LinkedIn,
  • W3Counter,
  • Yandex,
  • HubSpot,
  • Albacross,
  • Bing.


Company Tools Link to the Privacy Policy Company Address
Google Inc. Analytics,
Google Ads,
Dynamic Remarketing,
Search Console
Google Privacy & Terms 1600 Amphitheatre Parkway
Mountain View, CA 94043
United States
StatCounter Statcounter Analytics Statcounter Legal Notices and Policies Guinness Enterprise Centre
Taylor's Lane
Dublin 8
Ireland
Facebook, Inc. Facebook Pixel Facebook Policy 1 Hacker Way, Menlo Park,
California 94025
United States
Twitter, Inc. Twitter Remarketing Twitter Privacy Policy 1355 Market Street, Suite 900
San Francisco, California 94103
United States
LinkedIn LinkedIn Analytics & Ads Linkedin Privacy Policy 1000 W Maude Ave
Sunnyvale, CA 94085
United States
XING SE Xing Analytics & Ads Xing Privacy Policy Dammtorstrasse 30
Hamburg,  20354
Germany
AWIO WEB SERVICES LLC W3Counter Web Stats Report W3Counter Privacy Policy 6608 Truxton Ln,
Raleigh, NC 27616
United States
Yandex N.V. Yandex.Metrica Yandex.Metrica Privacy Policy Schiphol Boulevard 165
Schiphol,  1118 BG
Netherlands
HubSpot, Inc. HubSpot Marketing & Sales Suite Hubspot Privacy Policy 25 First Street, 2nd Floor
Cambridge, MA 02141
United States
Albacross Nordic AB Albacross Lead Generation & Website Visitors Tracking Tool Albacross Privacy Policy Kungsgatan 26
11135 Stockholm
Sweden
Microsoft Corporation Bing Webmaster Tools Microsoft Privacy Statement Redmond, Washington 98052
United States

These companies use programming code to collect information about website visitors’ activities and interactions with our site, such as the pages visits, navigation paths, time spent on the site, referral sources IP address and client’s domain. This code is only active while you are on the Softeq website.

For more information on how these companies collect and use data on our behalf, please refer to their privacy policies:

Softeq may also place ads on other websites that may use cookies.

The lawful basis for collecting and processing this personal data is our legitimate interests (art. 6 para. 1(f) GDPR).

If you would like to remove the existing cookies from your device, you can do that in your browser settings. If you want to block future cookies from being placed on your device, you can also change your browser settings to do this. By disabling cookies in your browser settings, you can opt-out from analytics. Visit this page for more info: https://tools.google.com/dlpage/gaoptout/.

If you want to disable other cookies, visit this website for step by step instructions: http://www.allaboutcookies.org/.

Please note that if you delete or block cookies, it will have an impact on your user experience on our website. You won’t be able to access some parts of our website, the website may not function properly or you may not be able to use some of the interactive features.

Unless you have adjusted your browser settings to block cookies, our system will issue cookies as soon as you visit our site or click on the link in a targeted email that we have sent you, even if you have previously deleted our cookies.

Data Recipients [back to top]

With the exception of the recipients described in more detail below, Softeq does not pass on your data to third parties.

Softeq may use external providers based outside the EU/EEA. In particular, we may enter into data processing agreements with the following categories of data recipients:

  • advertising systems (such as Google AdWords),
  • analytical marketing tools and trackers (Google Analytics, Yandex Metrica),
  • data management platforms, technology suppliers, data processing services (HubSpot),
  • advertising networks (Google Ad Network) and advertising agencies.

For more detailed information about these recipients, see the section Use of Cookies .

Softeq may also transfer the collected personal data to its group companies (subsidiaries, partners, affiliates) that are located both in the EU (Germany) and outside of the EU and EEA; the list of Softeq subsidiaries, partners and affiliated companies is available upon request.

Data Transfers [back to top]

Softeq may process information on servers in many countries around the world. Those countries may not have the same data protection laws (and, in some cases, may not be as protective) as the country you reside in.

Our company, however, is taking appropriate steps to comply with applicable legal requirements and provide adequate protection for the transfers of personal data outside of the EEA and Switzerland.

To the extent that these data recipients are in countries that have not been recognized by the European Commission as providing an adequate level of data protection, we ensure that appropriate safeguards providing such a level of data protection are in place, including entering into the European Commission’s EU Standard Contractual Clauses with data recipients, or ensuring that the data recipient has certified to the EU-U.S. or Swiss-U.S. Privacy Shield Framework, or has implemented Binding Corporate Rules. To obtain a copy of the safeguards we have put in place, please contact us as indicated below.

Retention Periods of Personal Data [back to top]

Softeq retains your personal information for as long as it is necessary to fulfill the purpose for which it has been collected.

More specifically, Softeq determines the appropriate retention period for personal data by considering the purposes for which we process your personal data and whether it can achieve those purposes through other means, the applicable legal requirements, and the amount, nature, sensitivity, potential risk of harm from unauthorised use or disclosure of your personal information.

After the purposes are fulfilled, your data will be retained for period necessary in accordance with the current legal framework, or for as long as it is required for the defense of the legal rights of our company before a court or other competent authority.

Your Rights [back to top]

Data Protection law provides you with rights to help you understand and control how your personal data is used. These are your rights:

  • Right to be informed about why and how we are processing your personal data - we hope we achieved this by providing you with this Privacy and Cookies Policy.
  • Right to have access to your data - you have the right to ask if we are processing your personal data, why we are doing so, under what lawful basis, the categories of your personal data, whether the data is being sent outside the EU, who we share your data with, how long we keep it, and request a copy of the data we are processing. If you would like to exercise this right, please log into your account, or contact us at privacy@softeq.com.
  • Right to object to some processing - direct marketing, or if processing is based on legitimate interests.
  • Right to have your data deleted - otherwise known as “right to be forgotten”. You can exercise this right if you withdraw your consent and there is no further legitimate interest in our processing of your data, your objection to processing under legitimate interests outweighs our interests, the processing is no longer necessary, there is a law that requires the data to be deleted, or the processing is unlawful. You can request to have your personal deleted by contacting us at privacy@softeq.com.
  • Right to restrict processing - if the personal data we are processing is inaccurate, if our processing is unlawful, if the data is no longer necessary for the original purpose of processing but needs to be kept for potential legal claims, or you have objected to processing carried out under legitimate interests and we’re still in the process of determining whether there is an overriding need to continue processing.
  • Right to data portability - you can ask for your data that we process by using a computer, which you provided to us on the basis of consent or because it was necessary for a contract.
  • Right to ask us about automated decision-making - you have the right to ask us to explain the logic involved in making any automated decisions and for the decision to be reviewed by a human being, if that decision had an effect on your rights or freedoms.
  • Right to rectification - if any of your personal data that we hold is inaccurate, you can request to correct it.
  • You have the right to lodge a complaint with the appropriate data protection authority if you have concerns about how we process your personal data. However, we would appreciate it if you contacted us first and gave us an opportunity to resolve the issue.

Reasonable access to your personal data will be provided at no cost upon request made to us at privacy@softeq.com. If access cannot be provided within a reasonable time frame, we will let you know the date when the information will be provided. If for some reason access is denied, we will provide an explanation why access has been denied.

If you have questions regarding any of these rights, please contact our Data Protection Officer at privacy@softeq.com.

Changes to this Statement [back to top]

This Privacy Notice is dated May 31, 2019.

If there are updates to the terms of Softeq's Online Privacy Statement, we will post those changes and update the revision date in this document, so you will always know what information we collect online, how we use it, and what choices you have.

If major changes occur to this Policy, Softeq will inform you via email or via posting a notice on our website.

How can we help you?