Allows patients to request a house doctor call at a convenient time, features healthcare provider ratings
Mobile app for doctor-patient communication
OBUR Health addressed Softeq to create an Uber-like app that would allow patients to request a house doctor call at a convenient time. The application was supposed to feature healthcare provider ratings, a billing system, and a secure doctor-patient chat.
The system comprises a cross-platform mobile app, admin portal, and website. Its business logic is similar to that of Uber: when users require a visit from a specific medical professional, the system searches for the nearest available healthcare provider.
The app supports two user roles: a patient and a healthcare provider. To start using the application, a user has to create an account and fill out a personal profile.
From the user account, patients are able to generate medical assistance requests or cancel them, rate health care providers, and view visit history. Healthcare providers have an option to confirm or decline requests depending on their workload.
The app also incorporates a billing system that tracks the duration of a doctor visit and charges patients on a per-minute basis.
The communication between the app and the server is secured via the SSL protocol. Additional security measures include role-based authentication, which prohibits users to take actions outside a predefined client/patient scenario.
Web Admin Portal and Promo Website
The portal allows system administrators to create and manage accounts for healthcare organizations. The admins can also deny access to uncertified specialists or professionals with low ratings.
Softeq also built a promotional website to help OBUR Health maximize online presence.
If an iOS app runs in the background, the operating system doesn’t allow it to track a user’s location. To override this restriction, the Softeq team enabled the solution to locate the user at the app’s launch.
The app is now available on the App Store. Plans for future releases include implementing FaceTime video calling and built-in payment capabilities. The client also considers adapting the Xamarin code for Android and Apple Watch.