Our independent QA team of professionals boasts over 5 years of in-the-trenches experience on average. With such a pro crew on board, you can rest assured your mission-critical solutions — be it mobile applications, desktop and web software or firmware and embedded systems — are in good hands. Operating as an independent division, our QA team brings in an unbiased approach, a wealth of concentrated knowledge and aggregate experience, as well as greater process transparency.
We utilize a combination of proven testing methodologies, best practices, and evolving industry standards that help streamline the quality management processes across Softeq’s production departments.
As a service provider with a two-decade long custom software and embedded system engineering background, Softeq knows the process of making apps and systems inside out. Likewise, thanks to tight communication with the development group, our QA team has accumulated its own set of relevant procedures and toolsets to verify the multifold quality aspects of the target solution:
We appreciate how crucial it is for the resulting system to be able to withstand the anticipated load. To ensure the system is fault resistant and responsive under heavy bursts of traffic, we can emulate a real-life load on the server part from target locations all over the world. The latest advanced tools and platforms, including Amazon Web Services, provide a strong foothold for securing excellent results.
Media resources, multimedia portals, social networking solutions, trading systems, marketplaces, medical systems, online video games, among others, obviously must be tested for responsiveness, stability, and scalability.
To insure your sensitive data transmitted through or stored on web-enabled systems remains protected against the most drastic threats, we check the solution for possible flaws in the integrated security mechanisms. Here to help are also OWASP guidelines, which provide a sound heads-up on possible system vulnerabilities along with remedies for dealing with them.
Mobile apps with web back-ends, messengers, financial and accounting systems, e-Commerce solutions integrated with payment gateways, IoT systems are among the top priority solutions that must demonstrate utmost reliability and invincibility to unauthorized access and malicious attacks.
We’ll are ready to extend our QA support beyond the release milestone. Handling defects reported by the users, processing user feedback and addressing possible complaints, working with issues spotted by the client, ensuring the solution functions as required after the roll-out of the updates — these are just a few cases demonstrating our capabilities in providing post-release support services.
| Post-Release Warranty | Covers the solution developed by Softeq’s team from scratch: from planning, analysis, architecture design, and implementation to testing | We’ll fix any bugs identified within a specified time period for free |
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| Monthly Subscription Based Support |
You’re eligible to receive a fixed allowance of support time per month. We’ll assign a dedicated support engineer to your account |
Each month we'll bill you for the fixed support hours If you need more hours than your support package allows, request extra assistance for an hourly fee |
| Yearly Subscription Based Support | Ensures your solution against functional failures caused by changes in underlying software: operating system upgrade, browser update, etc. |
If the operating system or browser has been upgraded, we’ll update the app This package is available for a yearly fee |
| Ad Hoc Support | You’ll receive on-demand support when you need, for as long as you need it |
Pay only for the job you’ve asked for We’ll bill you for the scope of work completed based on an hourly fee This support plan doesn’t allow assigning a dedicated support engineer to your account |
| Code Review |
Сode review ensures clean, well-functioning, and scalable solution, which has:
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If you work with several service providers, a clear, understandable code will ensure smooth collaboration on the solution If you’re making knowledge transfer to a new team member or to the customer’s team, a clear code will help onboarding We’ll bill you for the service based on your project hourly fee |
Below are some of our favorite go-to tools, which support us in our bug tracking and quality verification initiatives:
At Softeq we’re committed to delivering exceptional quality of the developed solutions. We stand out for:
