Quality Assurance Service

With multidisciplinary QA capabilities at hand, we make sure the solutions built by our team or 3rd-party vendor function as expected, are convenient to use, and scale flexibly along with your business. We have custom processes for testing apps, devices, and IoT systems.

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Embedded Software Testing

We test the embedded systems powering your custom device: bare metal firmware, digital signal processing (DSP) solutions, device drivers, SDKs, and AI-based middleware. Our firmware QA lab will look into the source code, run emulations, and test the embedded software on the actual device to make sure it works correctly:

Controlling the internal hardware components of the target device
Linking the gadget with external systems
Creating the right environment for more complex software: Linux, RTOS, custom Android, end-user apps
Capturing and analyzing sensor data

Hardware Testing

On the hardware side, we help OEMs and consumer electronics companies assess the performance of a custom device prior to mass production and market launch. Our team will:

Review the technical and functional specifications
Cross-evaluate the components library against the schematics design
Conduct signal and power integrity analysis
Test custom PCBs for routing errors
Perform hardware and software bring-up tests

Mobile Application Testing

We validate that your mobile app (native, cross-platform) or progressive web application (PWA) performs well on target devices and meets usability requirements. We pay attention to its RAM and battery usage, the way it handles user data, and how the app circumvents interruptions. Other issues under analysis include:

HIG and Material Design compliance
App UI/UX testing: screen size, resolution, PPI, DPI, platforms
Integration with external services and internal smartphone components
Client-server integration and communication
Network connectivity, app installation, and updates

Desktop and Web Application Testing

While testing a web or desktop application, we check whether it loads quickly, handles traffic surges, and provides adequate output to user requests. We’ll help you with:

Database testing: data integrity, integration, migration
Load and stress testing
Usability and application interface tests
Front end/back end communication
Networking, virtualization, memory leak, installation testing
Server and API performance evaluation

IoT Testing

When testing IoT solutions, we focus on their ability to collect, exchange, and encrypt data, and provide the desired user experience. We also check connected systems against common faults leading to security breaches, such as hard-coded device passwords and failed firmware updates. Our IoT testing services cover:

Wireless connectivity testing: cellular, BLE, Wi-Fi, LoRa, LPWAN, WPAN, proximity
Cloud infrastructure and OTA testing
Data integrity and synchronization
Battery life testing
End-to-end scenarios

Softeq performed integration testing, conducted cross-platform and UI compatibility tests, and examined the operating system (Embedded Linux) powering the smart bassinet. Our team went on to develop and execute end-to-end user scenarios, and automated QA activities (mobile, web, system, OTA, connectivity) on the project.

The app serves as a remote control for the connected bassinet. The back end provides constant and stable interaction between all elements of the solution architecture.

Mika Saryan Director of Software Development, Happiest Baby

Case study

Mobile App, Web, and Firmware for a Smart Bassinet

The client invented a smart bassinet, which leverages embedded sound sensors to detect crying and automatically calm babies. The smart aspect of the bassinet was driven by a mobile app, web back end and a piece of firmware. The client was looking for a full-stack development company that could help with the IoT solution implementation.

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Our QA team performed integration and REST API tests to validate that the custom device, mobile apps, and the back end work in sync. Other issues under analysis included connectivity (BLE, Wi-Fi) testing, functional testing of the system (FreeRTOS), and the virtual leash functionality performance assessment.

"When I came across Softeq I was immediately impressed with their professionalism and their customer list. My sense from Softeq’s genuine level of interest and enthusiasm for the project is that they really got it."

Terry Anderton Serial Entrepreneur, WAGZ project

Case study

Smart Dog Collar: Precise Pet Activity Monitoring and Safety Control

Softeq’s team executed extensive R&D and analysis to make sure our customer’s idea was feasible. The smart collar is a multi-sensor wearable device that monitors a dog's location, physical activity, and behavior, and helps prevent car accidents.

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Softeq delivered a testing service utilizing the Continuous Integration method. The service helps flash engineers verify the quality of the developed firmware early in the process, obtaining the results within one business day, — and fine-tune the end-product before it goes live.

Case study

Enterprise Test Labs: REMOTE QUALITY ASSESSMENT FOR FASTER HIGH-PERFORMANCE FIRMWARE DELIVERY

With years of product engineering practice under its belt, Softeq has been utilizing its hands-on QA experience for contract-based product and component engagements. This expertise has been especially handy for setting up several turn-key Test Labs for several top five Flash firms as part of the ODC initiative.

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Industrial Manufacturing

We’ll make sure the components of your enterprise IT infrastructure function properly, exchange data, and are well-protected against cyberattacks.

Consumer Electronics

We run functional and non-functional tests to assess the usability and performance of consumer devices (wearables, Smart Home appliances) and the apps underpinning their business logic.

Software and Technology

We fill in QA gaps in software and hardware development projects carried out by technology companies. Additionally, Softeq helps customers define and implement a suitable DevOps framework to automate QA processes.

Manual

Our team manually tests applications to make sure all of their components function properly. This way, we can evaluate software performance from a user perspective while detecting coding flaws.

Automated

We create automated tests to examine previously debugged and relatively stable applications. Test automation helps validate software quality following configuration changes, substitution of hardware components, and bug fixes, and allows our customers to optimize QA costs for long-term projects.

Software Development in Test (SDIT)

Our Software Development in Test specialists take part in product design, build test automation tools, and create automation test cases. They follow DevOps, project management, and software development best practices, and will help you narrow the gap between when code is written and tested, as well as boost its overall quality.

Questions?

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Jeremy CSO

Our QA expertise spans white and black-box testing, including performance, documentation, compliance, load, recovery, usability, and smoke tests. This allows us to examine your IT solution at all levels: sensors, hardware, embedded software, connectivity, back end, and apps.

End-to-end Testing

Softeq is a one-stop shop for companies looking to evaluate the quality and performance of any technology solution: hardware, firmware, apps, and IoT.

QA by Default

We offer Quality Assurance services as an integral part of hardware and software development projects. Extra QA resources are available on a Time and Materials (T&M) basis.

Testing on Real Devices

Our device park features multiple types of PCs, tablets, and smartphones powered by popular operating systems. This allows us to test software on real devices that your target audience uses.

QA Lead Management

At Softeq, every project is supervised by a QA Lead. Besides testing and project planning activities, their responsibilities span communication with the customer and the internal team, KPI tracking and analysis, and issue management.

Peer Review

While working on a project, developers and QA engineers examine each other’s work to make sure the code meets your quality requirements. Test results are also reviewed and evaluated by a supervisor, who can adjust QA strategy and processes if necessary.

Quality Assurance Service