The client is an international entertainment corporation. It owns a global network of theme parks and vacation resorts. They had an Android device that was being used across their global entertainment locations. It was created in cooperation with Softeq over a decade ago.
They wanted to upgrade the device for a more immersive visitor experience. The solution had run its course and hit the ceiling in terms of scalability. The client engaged Softeq to develop a more modern version of the outdated software.
The solution consists of software operating on a third-party, custom-made, ruggedized, handheld device, based on Android. The device is equipped with additional custom hardware required to support the assistive technology functions. It is designed to enhance the experience of visiting amusement and entertainment venues for people with vision and hearing impairments. The solution provides access to the attraction content and supplementary information.
The application supports automatic playback of audio (e.g. mp3 files, FM broadcasting) and text (e.g. captions) content in several foreign languages, including Asian languages, depending on the user’s location within a venue.
The solution is intended for use at all of the customer’s worldwide entertainment locations, visited by millions of multinational guests annually.