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November 18, 2016

We hired Softeq to convert prototype software into production-level software, across the whole gamut from machine-level code all the way to web user interface.

Hi, I’m Mike Brown. The company that I currently work for is called ZAPS Technologies. Its products use optical science to look at all forms of water (waste water, river water, sea water). We hired Softeq to help us take our prototype software that was designed with another piece of software called LabView, and convert the prototype software into production-level software. This software is across the whole gamut. We had machine-level codes all the way to web user interface software that Softeq helped us, partnering with our development team within our research group, to convert from prototype to production.

I learned about Softeq somewhere around 16 years ago when I was working at Compaq Computers. We hired them to help us develop software for our printers and our all-in-one products that we were developing, so I’ve known Chris and Softeq for quite a few years.

I selected Softeq because Softeq has always been able to deliver a quality product. It was a pretty easy choice for me: when I established the criteria in Compaq days we were able to outline a schedule and Chris and his team were able to talk about the schedule, make suggestions, push the schedule around and then deliver a product that worked very well, very cleanly and even make suggestions on how to improve the look and feel of the product.

What was interesting about Chris and his team is that we may ask for a certain product feature, and as the development goes along we may discover that this product feature might cause us problems or conflict, Chris was able to push back with our development team and suggest alternative approaches. That’s not found too often in software support organizations where they basically are just trying to meet their requirements, instead of actually understanding the product and suggesting alternatives.

What was kind of neat about this was that we actually were able to work the alternative hours. Minsk, Belarus, in this case is something like 9-10 hrs ahead of our time. They were able to do the work, post the information, our software team was able to look at it, make changes and suggestions and give it back. At the same time, because it was going successfully and pretty well, we were able to ship the product over to Minsk and send a developer over, and leave him with the software team for something like 2 months so that he would be able to coordinate our communication and our efforts. That worked out very well, there was no conflict and it seemed to be a pretty smooth endeavor.

The product was worked on, developed and delivered and the results were excellent. And we’ve been able to look forward and make additional improvements. Of course, I would easily and clearly recommend Softeq to anyone who want to develop a product or technology especially when you’re looking at difficult problems from firmware all the way up to user interfaces.

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