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The client is a technology company that provides smart locker and contactless pickup technology that helps restaurants and retailers streamline drive-thru, curbside, and in-store order fulfillment with faster, more secure customer pickup experiences.
T&M (time and materials)
Waterfall
Project Manager
AI/ML Engineer
Firmware Engineer
Hardware Engineer
Mechanical Designer
Schematic Designer
Quality Assurance
To overcome these hurdles, the client required a solution that could:
See and Identify: Distinguish between object types with high accuracy.
Execute Logic Locally: Make sub-second "pass/fail" decisions without cloud latency.
Guarantee Reliability: Function flawlessly in a harsh factory environment using hardware designed for 24/7 industrial uptime.
As a specialized machine learning development company, Softeq engineered a smart sorting conveyor system that merges computer vision with ruggedized industrial control logic.
The hardware architecture relies on the professional-grade reliability of the Arduino Opta, an industrial IoT PLC, paired with the Arduino UNO Q for dedicated vision processing.
Edge AI & Computer Vision (with Edge Impulse)
Softeq managed the end-to-end machine learning pipeline using Edge Impulse. Our role as a computer vision development company involved:
The trained model was deployed to the Arduino UNO Q, enabling real-time, on-device object recognition without cloud dependency.
AI-Driven Sorting Logic
We established a seamless communication bridge between the AI "brain" and the mechanical "muscles." When an object is detected:
AI Safety Layer (Manual Mode Override)
A standout feature of this industrial IoT solution is the intelligent safety sentry. Even when the system is switched to manual mode via a BLE controller, the Edge AI model remains active in the background. If a human operator inadvertently attempts to route an "invalid" object to the wrong destination, the AI triggers a manual override. This safety layer acts as a digital fail-safe, ensuring that human error cannot compromise the integrity of the sorting process.
Scalability with Edge AI
The solution is designed to be flexible and easy to adapt.
Using Edge Impulse, the model can be retrained with new data and redeployed to the same hardware. This allows the system to support new object types and use cases without any changes to the physical setup.
Softeq successfully delivered a fully functional Proof of Concept (PoC) that proved the viability of Edge AI in high-stakes manufacturing. By combining the rock-solid hardware of Arduino Pro with sophisticated ML models, the project achieved:
The system demonstrated that real-time machine learning development can be successfully applied to embedded hardware without performance degradation.
The AI Safety Layer provided a unique value proposition, ensuring consistent sorting quality regardless of operator experience.
Because the system uses Edge Impulse, the client can retrain the model for new product lines and redeploy it to the existing hardware without expensive physical retooling.